Tops are smoothed post set by using a heat gun to make sure they'e bubble free. I make my soaps using the cold process method for the most part. This is where caustic soda is used to saponify the oils to make soap. I am also registered with NICNAS, cold process soap makers who wish to sell MUST be registered with NICNAS which is part of the health department.
My creams are researched for ingredients that are beneficial. Is nappy creams, I have 2 types, one for disposable and one for cloth nappies. I also use different clays for different skin types in spa bars (face soaps) and different essential oils are used in hand sprays for their germ fighting properties